Shipping policy

Effective Date: 21/09/2023

This Shipping Policy outlines our procedures for handling order processing, deliveries, and related logistics throughout India.

1. Shipping Methods and Delivery

We offer standard shipping for all orders.
Orders are dispatched only on business days (Monday to Saturday). No shipping on Sundays or public holidays.
Delivery address changes are allowed before dispatch. Customers must contact us at care@stanleather.in to request changes. Approval is subject to certain conditions.

2. Order Processing

Orders are usually processed and shipped within 1 to 2 business days.
There is no fixed daily cut-off time for order processing.
Orders placed during high-volume periods or holidays may be processed on the next business day.

3. Shipping Charges

4. Delivery Coverage

The estimated delivery date shown on the product page may vary slightly for remote pin codes and public holidays.

5. Tracking and Notifications

You can also log into your STAN LEATHER account to view tracking updates.
SMS and WhatsApp updates include the tracking link only, not estimated delivery times.

6. Failed Deliveries and Return to Origin (RTO)

If a parcel is undelivered (e.g., customer unavailable or unresponsive), it is returned to the origin.
We attempt contact via SMS, WhatsApp, or phone before marking the order as cancelled.
Re-shipping charges will apply if the customer requests a delivery after the parcel returns to the origin.

7. Courier Partners

We ship through reliable courier partners for safe and timely deliveries:

Couriers are selected based on your delivery location and service availability.

For questions related to shipping or order status, contact us at:
📧 care@stanleather.in

Thank you for choosing STAN LEATHER.