Privacy policy

Effective Date: 21/09/2023

Welcome to STAN LEATHER (www.stanleather.in). Your privacy is important to us. This policy explains what personal information we collect, how we use it, how we protect it, and what choices you have.

 

1. Information We Collect

When you interact with our website, we collect:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and transaction history
  • IP address and browser/device information
  • Behavioral data via cookies and tracking tools (e.g., pages visited, time spent)

 

2. How We Use Your Information

We use your data to:

  • Process orders and payments
  • Deliver your products
  • Send order updates and account notifications
  • Provide customer support
  • Send promotional offers via email, SMS, or WhatsApp
  • Improve your shopping experience using analytics
  • Show you relevant ads via Facebook, Google, and other platforms

 

3. Required Account Creation

To shop with us, you need to create an account. This helps us manage your orders, returns, and preferences more efficiently.

 

4. Data Retention

We retain your personal data for 12 months from your last interaction, unless required longer for legal or tax reasons.

 

5. Third-Party Services

We share the necessary data with:

  • RazorPay (for secure payment processing)
  • Shipping/logistics partners (to deliver your orders)
  • Email tools like Mailchimp or Klaviyo
  • Judge.me (for collecting product reviews)
  • Facebook Pixel, Google Analytics, Microsoft Clarity (to analyze and improve your shopping experience)

We do not sell your data. We only share it with trusted services for business needs and advertising.

 

6. Advertising & Retargeting

We may show you personalized ads on platforms like Facebook and Google based on your behavior on our website. You can opt out of such ads by adjusting your browser or ad settings.

 

7. Cookies and Tracking

We use cookies and tracking tools to:

  • Remember your login
  • Save items in your cart
  • Track user behavior for analytics and ads

You can clear or disable cookies through your browser settings.

 

8. Promotional Messages

We may contact you with offers via:

  • Email
  • SMS
  • WhatsApp

You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or by messaging us directly.

 

9. Data Security

Our site uses SSL encryption and secure Shopify infrastructure. While no system is 100% secure, we take reasonable steps to protect your data.

 

10. Your Rights

As an Indian user, you can:

  • Request a copy of your data
  • Ask us to update or correct it
  • Request the deletion of your account and data

Please email us at care@stanleather.in to make any of these requests.

 

11. Children’s Privacy

Our site is for users aged 18 and above. We do not knowingly collect data from minors.

 

13. Policy Updates

We may update this Privacy Policy to reflect changes. Check this page regularly. Continued use of the site means you accept the updated policy.

 

If you have questions about your privacy or how your data is handled, please email us at care@stanleather.in.